💼 Diebold Nixdorf is Hiring :-->

💼 Diebold Nixdorf is Hiring :-->

🔴 Post :--> Associate Service Desk Specialist

🔶 Job Type :--> Work from home

🔵 Educational Qualification :--> 12th/Any Graduate/PG Can Apply

🔶 Experience :--> Fresher and Experienced both can apply

🔴 Salary :--> 4-6 LPA

🔵 Job Responsibilities :-->

◆ Answers all the inbound customer calls and/or transforms information from any customer service channel into the ticket company system.

◆ Checks to ensure the reported incidents are covered by contract and that all caller information, including address details, are correct – retrieves customer on cost if no contract exists.
◆ Engages with customers to further understand reported issues and provide them guidance, according to the solution tree and knowledge base protocol, to diagnose and solve incidents (i.e., password resets, software configuration, etc.).
◆ Uses remote tools to troubleshoot, analyze and resolve technical glitches

◆ When resolution is not done, then escalates issues according to established procedure and informs customer of next steps.

📌 Application Process :--> Click the below link,registered yourself and apply

🌐 Apply :--> Click here

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