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πŸ’Ό FIS is Hiring :-->

 

 πŸ’Ό FIS is Hiring :-->

πŸ”΅ Post :--> Chat & Voice Process

πŸ”΄ Educational Qualification :--> 12th pass or Any graduate

πŸ”΅ Job type :--> WFH JOB

πŸ”΄ Salary :--> 2 to 5/- L.P.A. (Expected)

πŸ”΅ Job location:- Mumbai & Gurgaon, India

πŸ”΄ Selection process:- Interview Based. (shortlisted candidates)

πŸ”΅ Job Profile & Responsibilities :-->

◆ Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department.

◆ Processes a high volume of consumer inquiries of FIS products and services and resolves a targeted percentage of those inquiries.

◆ Troubleshoots customer problems, identifies root cause of problem and uses tool and resources appropriately to determine how to resolve customer problems.

◆ Tracks and documents inbound support requests and ensures proper notation of customer problems or issues.

◆ Updates customer information and ensures accurate entry of contact information.

πŸ“Œ Application Process :--> interested candidate's can send their resume on below E-mail address :-->

🎧 VOICE PROCESS-MUMBAI

meetika.arora@fisglobal.com

πŸ“± CHAT PROCESS-GURGAON :--> 

➡️ anjali.panchwan@fisglobal.com
➡️ meetika.arora@fisglobal.com

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