💼 FIS is Hiring :-->
🔵 Post :--> Chat & Voice Process
🔴 Educational Qualification :--> 12th pass or Any graduate
🔵 Job type :--> WFH JOB
🔴 Salary :--> 2 to 5/- L.P.A. (Expected)
🔵 Job location:- Mumbai & Gurgaon, India
🔴 Selection process:- Interview Based. (shortlisted candidates)
🔵 Job Profile & Responsibilities :-->
◆ Provides customer support by phone, email or instant message to consumers. Serves as primary contact for inbound customer issues. Escalates more technical product-related issues to proper Product Support department.
◆ Processes a high volume of consumer inquiries of FIS products and services and resolves a targeted percentage of those inquiries.
◆ Troubleshoots customer problems, identifies root cause of problem and uses tool and resources appropriately to determine how to resolve customer problems.
◆ Tracks and documents inbound support requests and ensures proper notation of customer problems or issues.
◆ Updates customer information and ensures accurate entry of contact information.
📌 Application Process :--> interested candidate's can send their resume on below E-mail address :-->
🎧 VOICE PROCESS-MUMBAI
meetika.arora@fisglobal.com
📱 CHAT PROCESS-GURGAON :-->
➡️ anjali.panchwan@fisglobal.com
➡️ meetika.arora@fisglobal.com
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