Skip to main content

💼 Capgemini is Hiring :-->

 


💼 Capgemini is Hiring :-->

🔴 Post :--> Support Analyst

🔵 Educational Qualification :--> Any graduate

🔺 Batch :--> 2018/ 2019/ 2020/ 2021/ 2022/ 2023. 

🔴 Experience :--> Experienced and fresher both can apply

🔵 Job Type :--> Office job

🔴 Salary :--> Upto 6/- L.P.A. (Expected).

🔵 Job location :--> Mumbai, India.

🔴 Selection process :--> Interview Based. (shortlisted candidates)

🔵 Job Profile & Responsibilities :-->

◆ Handling Service Now tickets incidents and requests by properly analyzing the details and taking appropriate action.

◆ Ensuring that incidents and requests are resolved above SLA with a min of 96 Extracting data from the asset database and Service Now tool and preparing timely accurate reports.

◆ Preparing and maintaining detailed process documentations as and when required and updating the same on a regular basis Assisting depot tech in getting in touch with other resolving teams as part of provisioning.

◆ Highlighting outages to incident management which hampers teams productivity and daily business Not needed Attend weekly conference calls meetings with various teams to provide provisioning reclaim status.

◆ Experience of handling tickets on a Ticket Management tool BMC Remedy HP IT Service Manager Ser vice Now or any of the recognized ticketing systems.

◆ Knowledge of asset management is an added advantage Understanding of the IT Service Management concepts such as SLA OLA etc.

◆ Excellent knowledge experience on MS Excel analysis and reporting with the use of formulas functions etc.

◆ Excellent spoken and written communication skills as the job role involves closely coordinating with the on shore teams clients and users based in UK and North America on a daily basis Should be able to prioritize tasks based on the impact and urgency.

◆ Mandatory requirement to work rotational shifts North South America time zones Must work IST night shifts.

◆ Take complete ownership of the task at hand and adhere to agreed timelines Willingness to learn and innovate to improve process efficiency.

🔴 Application Process :--> click the below link,registere yourself and apply


🌐 Apply :--> Click here

Labels:

Comments

Post a Comment

Popular posts from this blog

💼 Deloitte is Hiring :-->

    💼 Deloitte is Hiring :--> 🔵 Post :--> Pursuit Specialist/Consultant 🔴 Educational Qualifications :-->  Any Graduate. 🔵 Batch :-->  Any Batch. 🔶 Experience :--> Experienced and fresher both can apply 🔷 Salary :-->  Upto 4 to 6/- L.P.A. (Expected). 🔴 Location:-->  Bangalore,Chennai, Gurgaon,Hyderabad,Kolkata, Mumbai,Pune, ▶️ Selection process :-->  Interview Based. (shortlisted candidates). 🔵 Job Responsibilities :--> ➡️ Developing pursuit strategies: Working closely with account teams and business leaders to develop pursuit strategies that will enable the firm to win new business opportunities. This includes analyzing market trends, identifying potential clients, and developing approaches for winning new business. ➡️ Managing proposal development: Leading the development of high-quality proposals and other business development materials that effectively communicate the firm’s capabilities and value propos...
Post a Comment
Read more

💼 PayU is Hiring :-->

  💼 PayU is Hiring :--> 🔴 Post :--> Network Engineer. 🔵 Job type :--> Work from home 🔶 Educational Qualification :--> Any graduate.  🔴 Batch :-->  Any Batch.  🔵 Experience :--> Experienced and Fresher both can apply 🔶 Salary :-->  4.5/- L.P.A. (Expected) 🔷   Location :-->  Gurugram, India. ▶️ Job Responsibilities :--> ◆ Provide architecture, engineering, and operational support for network security products and services (new deployments, hardware refresh/upgrades, migrations, and feature implementation). ◆ Support the evaluation of security concerns with new and emerging technologies. ◆ Mentor and guide other teams in the organization on network security standard methodologies, security vulnerabilities and implementation/enforcement of the compensating controls. ◆ Assist with crafting security designs and configure Security Controls within the Cyber Security Engineering portfolio. ◆ Advanced expe...
Post a Comment
Read more

TCS is Hiring

  💼 TCS is hiring :--> 🔴 Post :--> Customer Success & Operation  🔵 Qualifications:- Required Qualification - BA, BBA, BBM, B.Com, B.Sc, BCA and MBA (with minimum 50% and above only) 🔴 Batch: 2019/ 2020/ 2021 🔵 Selection process :--> Interview Based. 🔴 Job location :--> Hyderabad, Visakhapatnam,Vijayawada 💸 Salary :--> Upto 3 Lpa 🔵 Application Process :--> Click the below link and apply online then Go for the interview at the interview time and place given below. 🌐 Apply :--> Click here 🔺 Venue 1: Passport Seva Kendra, Gowra Trinity, 1-8-368 to 372, Chiran Fort Lane, Begumpet, Hyderabad. ➡️ Contact Person :--> Mr.Rakesh (7032999920). 🔺 Venue 2: Passport Seva Kendra, Hema Abodes, Beside Croma, Kapparada Village, Birla Junction, Muralinagar, Visakhapatnam. ➡️ Contact Person :--> Mr Ashok (Mobile No: 9392040003) 🔺 Venue 3: Passport Seva Kendra, MG Road, Opposite Radio Station (AIR), Vijayawada. ➡️ Contact Person :...
Post a Comment
Read more