💼 Capgemini is Hiring :-->

💼 Capgemini is Hiring :-->

🔴 Post :--> Support Analyst

🔵 Educational Qualification :--> Any graduate

🔺 Batch :--> 2018/ 2019/ 2020/ 2021/ 2022/ 2023.

🔴 Experience :--> Experienced and fresher both can apply

🔵 Job Type :--> Office job

🔴 Salary :--> Upto 6/- L.P.A. (Expected).

🔵 Job location :--> Mumbai, India.

🔴 Selection process :--> Interview Based. (shortlisted candidates)

🔵 Job Profile & Responsibilities :-->

◆ Handling Service Now tickets incidents and requests by properly analyzing the details and taking appropriate action.

◆ Ensuring that incidents and requests are resolved above SLA with a min of 96 Extracting data from the asset database and Service Now tool and preparing timely accurate reports.

◆ Preparing and maintaining detailed process documentations as and when required and updating the same on a regular basis Assisting depot tech in getting in touch with other resolving teams as part of provisioning.

◆ Highlighting outages to incident management which hampers teams productivity and daily business Not needed Attend weekly conference calls meetings with various teams to provide provisioning reclaim status.

◆ Experience of handling tickets on a Ticket Management tool BMC Remedy HP IT Service Manager Ser vice Now or any of the recognized ticketing systems.

◆ Knowledge of asset management is an added advantage Understanding of the IT Service Management concepts such as SLA OLA etc.

◆ Excellent knowledge experience on MS Excel analysis and reporting with the use of formulas functions etc.

◆ Excellent spoken and written communication skills as the job role involves closely coordinating with the on shore teams clients and users based in UK and North America on a daily basis Should be able to prioritize tasks based on the impact and urgency.

◆ Mandatory requirement to work rotational shifts North South America time zones Must work IST night shifts.

◆ Take complete ownership of the task at hand and adhere to agreed timelines Willingness to learn and innovate to improve process efficiency.

🔴 Application Process :--> click the below link,registere yourself and apply

🌐 Apply :--> Click here

Comments

💼 PayU is Hiring :-->

💼 PayU is Hiring :--> 🔴 Post :--> Network Engineer. 🔵 Job type :--> Work from home 🔶 Educational Qualification :--> Any graduate. 🔴 Batch :--> Any Batch. 🔵 Experience :--> Experienced and Fresher both can apply 🔶 Salary :--> 4.5/- L.P.A. (Expected) 🔷 Location :--> Gurugram, India. ▶️ Job Responsibilities :--> ◆ Provide architecture, engineering, and operational support for network security products and services (new deployments, hardware refresh/upgrades, migrations, and feature implementation). ◆ Support the evaluation of security concerns with new and emerging technologies. ◆ Mentor and guide other teams in the organization on network security standard methodologies, security vulnerabilities and implementation/enforcement of the compensating controls. ◆ Assist with crafting security designs and configure Security Controls within the Cyber Security Engineering portfolio. ◆ Advanced experience with Networking concepts within

💼 Barclays is Hiring :-->

💼 Barclays is Hiring :--> 🔷 Post :--> Customer Care Representative 🔶 Educational Qualification :--> Any Graduate, Post Graduate Can Apply 🔴 Batch :--> 2017/ 2018/ 2019/ 2020/ 2021/ 2022/ 2023/ 2024. 🔵 Experience :--> Fresher and Experienced both can apply 🔴 Job Location :--> Hybrid , Noida ,Delhi 🔷 Salary :--> 3-5 LPA 🔶 Selection Process :--> Interview Based. (shortlisted candidates). 🔴 Job Responsibilities :--> ▶️ You will be receiving inbound phone calls/chats from customers end and provide service their needs effectively and efficiently. ▶️ Understanding and analysing customer needs. ▶️ Listening/Reading actively and establishing rapport with our customers ▶️ Adhering to compliance regulations and security policies 🔺 Application Process :--> Click the below link and click the 'apply for job' button 🌐 Apply :--> Click Here

💼 Amazon is hiring :-->

💼 Amazon is hiring :--> 🔴 Posts :--> Voice Support, Non Voice Support, Quality Analyst, Ops Specialist 🔶 Educational Qualifications :--> 10+2, Any Graduate, Post Graduate From Recognised University 🔵 Batch :--> 2017 to 2023 🔴 Job Location or Type :--> Hyderabad/Secunderabad Remote (work from home) 🔷 Salary :--> 3.5 - 4.25 Lacs P.A 🔶 Job Benefits :--> ➡️ Over time and night shift allowance ➡️ Should be flexible to work in shifts ➡️ Over time and night shift allowance ➡️Internet Allowance ➡️Sodexo - Zeta meal ➡️ Insurance 🔴 Job Responsibilities :--> An Amazon Digital & Device Alexa Support Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through

Job Blitz

Search This Blog